STORE POLICY

Customer Care

Our customers can easily reach us via Phone / Email / Whatapp Text / Instagram / Facebook. Our respond time is up to 48hrs.

For urgent matter, please send us a Whatapp text to our business line.

Privacy & Safety

We take our customers privacy seriously and we will only collect and use your personal information as outlined below. 


Data protection is a matter of trust and your privacy is important to us. We shall therefore only use your name and other information, which relates to you in the manner set out in this Privacy Policy. We will only collect information where it is necessary for us to do so and we will only collect information if it is relevant to our dealings with you.


We will only keep your information for as long as we are either required to by law or as is relevant for the purposes for which it was collected.


You can visit the Site and browse without having to provide personal details. During your visit to the Site you remain anonymous and at no time can we identify you unless you have an account on the Site and log on with your user name and password.


If you have any comments or suggestions, we would be pleased to receive them at our address or by emailing us at fscreate@outlook.com

Reseller Inquiries

Our Reseller plan is very simple. If you are a business owner and interested to do business with us, you can send us an
​email 'I want to be a Reseller' to fscreate@outlook.com. We offer amazing services and rate in our Reseller plan. 

Designer Inquiries

We provide opportunity for Graphic Designers to showcase their design in our Creative Store. With an option with no cost at all or with a small fee. How we help the Graphic Designers, we convert their design into 3D image as our product in our website. The product will only be produced upon ordered. The Graphic Designers will receive a minimum of 5% from each sales.

Drop us an email 'I want to sell my Artwork' to fscreate@outlook.com

 

Payment Methods

• Bank Transfer to our BIBD account

• Cash Payment In-Store

Payment via Bank Transfer

Payment via Bank Transfer must only be made upon Order ID is provided to the customer. 

Customer will need to send an email to us at fscreate@outlook.com with a subject 'Payment for [ORDER_ID]' and attachment screenshot of the successful transfer. Or customer can send the screenshot of the successful transfer  and the Order ID via Whatapp Text to our business line.

Important

Customer order will only be processed upon received confirmation of payment notification from FS Create Company. 

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All prices are in BND. © 2019 FS Create Company (Brunei)